You can find the overview of answers to frequently asked questions concerning the CardLess+ application, its installation to the phone, how to upload your loyalty cards to the phone and many others in the "FAQ Questions & Answers" section. If you do not find an answer to your question, please contact us at email@example.com.
How can I install CardLess+ to my mobile phone?
What should I do at the first start of the application?
How can I change language setting?
How can I add a new loyalty card?
Can I add foreign cards to the application?
How can I change my card?
How can I delete an old invalid card?
Can I have a card of a shop in the CardLess+ application if the shop is not a partner of CardLess+?
The "Take a photo of the card" function entered a different card code. What should I do?
Bar codes of some cards do not correspond to the shown card number. What kind of cards are they?
Why a scanned card in the mobile phone does not always work well in a shop?
Why are older laser readers in a shop not sufficient for scanning the card?
What should I do with my old plastic cards?
My favourite shop or brand is missing in the market locator. What should I do?
Benefits & Offers
Can I see the balance of my points or benefits in the CardLess+ application?
Can I directly register from the CardLess+ application in my mobile phone to a loyalty programme?
I have a new phone and I do not want to enter all my cards again one by one. How can I transfer all my cards to the new phone?
I have more devices I use. Can I transfer my cards from one to another?